All prices quoted on the online store do not include freight. Freight will be added at the end of your purchase to your invoice. 

All orders are packaged carefully. If your product is damaged upon arrival please contact us immediately.
Refunds will only be made when goods are faulty. We will also offer exchanges for faulty goods.

The intellectual property of Chloe McColl Jewellery items remains the property of Chloe McColl Jewellery.

You may notice slight variations between pieces. This occurs as a result of their handmade nature.

Chloe McColl Jewellery will not take responsibility for any indirect, incidental or consequential damages caused by use, display, purchase or sale of any of our products.

Your business details/ order details/ order status/ financial information and any other information specifics related to your order shall not be divulged to any third party.

We strive to provide excellent customer service and quality goods. We endeavour to ensure that all items are listed correctly and are available at time of purchase.

In the rare case that an item ordered is unavailable, we will notify you immediately and shall arrange an agreeable alternative item or issue a full refund.